We apologise to Mr Hassan and his family for the distress caused by this situation.Every so often I convince myself that COUPONING IS TOTALLY FOR ME! (Spoiler: no. 'We visited Mr Hassan’s home today to take another look and find a permanent fix and will follow up to make sure this happens. The leak was fixed last month by replacing the bay roof but clearly the problem has returned. We appreciate that this will be frustrating and distressing and we are working to put things right. It's heartbreaking.'Ī spokesperson for Onward said: 'We very much regret that there has been another leak in Mr Hassan’s house. She said the roof has collapsed in my living room, we can't sit there, we can't watch TV. The dad-of-two to Leilas, four, and Roselle, two, told the ECHO at the time: 'My daughter, she's in school, when I've dropped her off she told the teacher outside what's happened to our flat. Jawan said this helped to stop the leak but within days of the scaffolding being removed in May this year, water started pouring through the ceiling again. The initial leak first started last year, at which point a scaffold was put up outside the property for eight months, starting in August 2022. Jawan said it's not the first time the leak has returned after repairs were carried out. Onward apologised for the distress caused to the family and added that someone had been sent out to take another look at the leak yesterday (Tuesday) and 'find a permanent fix.' Jawan Hassan with his daughters Roselle, aged two, and Leilas, aged four (Image: Andrew Teebay/Liverpool Echo)Īfter being contacted by the ECHO, a spokesperson for Onward said 'we very much regret there has been another leak in Mr Hassan's house'. I would have to pay more money to fix it.' He added: 'Imagine if I was to change the flooring or do the painting, it would be the same again now. However, he claims he was told he must paint the walls and put new flooring down himself. Jawan said new plaster board was put up in his living room where part of the ceiling collapsed. When the rain starts we're scared our ceiling will come down again.' Jawan told the ECHO: 'They removed the scaffolding from outside, the rain started and the leaking started again. READ MORE: Nabzy's owners say 'this isn't the Liverpool way' after kids pull hijab off worker's head In a statement at the time, Onward apologised for the issue and said 'it is clear we took too long to make the initial repair and did not fix it properly, falling short of the expectations of our customer.' However, just weeks after Onward carried out the repairs, Jawan said the leak has returned again following heavy rain. The first floor flat is the responsibility of the social housing provider Onward Homes, who Jawan said he contacted repeatedly about the leak in the weeks before the incident in July. Jawan Hassan, 38, told the ECHO in July how water had been pouring through his living room ceiling every time it rained the past two months, causing a large chunk of his ceiling to fall through.

A dad said he's scared every time it rains after hearing the sound of his ceiling collapsing into his living room.

Groupon plaster fun time